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Job Location | Congress, SK |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Want to build a stronger, more sustainable future and cultivate your career Join Cargills global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.Job Purpose and ImpactThe Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues. Key AccountabilitiesMaintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.Inform customers about order status, invoices, contract balances and other information needed to complete the sale.Execute customer service strategies.Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.Other duties as assigned QualificationsMinimum QualificationsDiploma/Certificate or Bachelor’s degree in a related field (agriculture) or equivalent experienceStrong customer service skills and experience.Demonstrated proficiency in Microsoft Word, Excel, OutlookMust be legally entitled to work for Cargill in CanadaPreferred QualificationsUnderstanding of agriculture practices and challengesSAP experienceProven experience analyzing data Position InformationRelocation assistance will not be provided for this position. This position could be based in Congress, SK or Moose, Jaw, SKCargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.Quick Apply
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