Inside Sales Specialist-(Hybrid office and remote) (Bilingual -French and English) - Jobs in Kirkland, QC

Job Description

Location: North America, Canada, KirklandRef: INTERCONNECTNA00682Division: Smiths InterconnectJob Function: SalesJob DescriptionHybrid work ...home and office schedule.The Inside Sales Specialist will be working directly with the sales organization to meet and surpass sales and revenue targets as set by the company. This will be a role specific to the Fiber Optics product line so electronics experience would be helpful (but not required).

• Respond to internal and external quotes requests and help the sales organization to convert to orders
• Liaise with operations, purchasing, shipping department personnel and customers
• Proactively address customer issues and make sure they are closed to the customer satisfaction
• Develop and maintain good relationship with customers
• Provide weekly and monthly Sales Reports
• Manage company’s Salesforce CRM and ERP system
• Manage Sales Safety Stock inventory and replenishment

DESCRIPTION DU POSTELe spécialiste des ventes internes travaillera directement avec lorganisation des ventes pour atteindre et dépasser les objectifs de ventes et de revenus fixés par lentreprise. Il sagira dun rôle spécifique à la ligne de produits Fibre Optique, donc une expérience en électronique serait utile (mais pas obligatoire).

• Répondre aux demandes de devis internes et externes et aider l’organisation des ventes pour les convertir en commandes.
• Assurer la liaison avec les opérations, les achats, le personnel du service dexpédition et les clients
• Traiter de manière proactive les problèmes des clients et sassurer quils sont résolus à la satisfaction du client
• Développer et maintenir de bonnes relations avec les clients
• Fournir des rapports de vente hebdomadaires et mensuels
• Gérer le système Salesforce CRM et le système ERP de lentreprise
• Gérer le stock de sécurité des ventes et le réapprovisionnement

Duties & Responsibilities

• Support the sales organization by reviewing, managing and qualify incoming leads which are generated through events (trade shows, conference, speaking engagements) web requests and emails
• Work with Smiths Interconnect marketing group to generate list of potential prospects for specific industries, markets or sectors using company prospects database, mass emailing, publication in specialized magazines and other lead generation tools; qualified and transfer these leads to responsible AM and reps.
• Research client base to find existing and new types of customers and sell to them accordingly
• Technically incline, keep him (her)self inform of the company line of products, market and competition
• Become fluent in the company processes and reporting including sales (CRM, Sales Production Forecast, pipeline and others), production (ERP)
• Responsible for all marketing activities and sales events for the company (trade shows, speaking engagements, conference, meetings, client visits, webex etc.)
• Co-ordinating marketing/sales campaigns with Smiths Interconnect marketing group

FONCTIONS ET RESPONSABILITÉS

• Soutenir lorganisation des ventes en examinant, en gérant et en qualifiant les pistes entrantes générées par des événements (salons professionnels, conférences, engagements), des demandes en ligne et des courriels
• Travailler avec le groupe de marketing de Smiths Interconnect pour générer une liste de prospects potentiels pour des industries, des marchés ou des secteurs spécifiques en utilisant la base de données de prospects de lentreprise, lenvoi massif de courriels, la publication dans des magazines spécialisés et dautres outils de génération de prospects ; qualifier et transférer ces prospects aux AM et représentants responsables
• Rechercher la base de clients pour trouver les types de clients existants et nouveaux et leur vendre en conséquence
• Avoir un penchant pour la technique, se tenir informé de la gamme de produits de lentreprise, du marché et de la concurrence
• Maîtriser les processus et les rapports de lentreprise, notamment les ventes (CRM, prévisions de production des ventes, pipeline et autres) et la production (ERP)
• Responsable de toutes les activités de marketing et des événements commerciaux de lentreprise (salons professionnels, conférences, réunions, visites de clients, WebEx, etc.)
• Coordination des campagnes de marketing/vente avec le groupe de marketing de Smiths Interconnect

Diversity & InclusionWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.The Individual

• Minimum 1+ years of inside sales or customer service experience
• Good communication skills in both French and English highly preferred
• Experience managing sales tools including Salesforce CRM and ERP systems
• Proficient in all MS Office application. Strong MS Excel skills is an asset
• Experience with managing a customer account base
• Strong time organizational skills and attention to detail

LINDIVIDU

• Au oins 1 an dexpérience en ventes internes ou en service à la clientèle
• Bonne capacité de communication en français et en anglais, de préférence
• Expérience de la gestion des outils de vente, y compris Salesforce CRM et les systèmes ERP
• Maîtrise de toutes les applications MS Office. De solides compétences en MS Excel sont un atout
• Expérience de la gestion dune base de comptes clients
• Solides compétences en matière dorganisation du temps et souci du détail

About SmithsAt Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.About Smiths InterconnectSmiths Interconnect is a leading provider of technically differentiated electronic components, subsystems, microwave and radio frequency products that ensure high speed, secure connectivity of critical applications in the defence, aerospace, communications and industrial markets. Our microwave technology is used in radar, communication and surveillance systems that are mission-critical and operate in extreme environments in aerospace and defence. Our microwave components and connectors ensure optimal performance, durability and safety of space satellites. Our semi-conductor test products are used to test highly sophisticated semi-conductors and electronic circuits in communication systems, gaming products and computing devices. Our in-flight antenna systems give passengers internet connectivity gate-to-gate on planes around the world. Our connector and cable solutions ensure reliability of critical medical equipment, and safe operation of trains and transport systems.One of five divisions of Smiths Group, Smiths Interconnect employs over 2000 people. We have a global presence selling our products in over 50 countries with manufacturing facilities in nine countries and offices across North America, Europe and Asia.Quick Apply

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