Library Assistant IV - Jobs in London, ON

Job Description

Classification & Regular HoursHours per Week: 35Salary Grade: Level MAbout WesternSince 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.About UsWestern Libraries provides the library and archival expertise and infrastructure – information resources, technology, people, and spaces – required to cultivate and mobilize knowledge, and accelerate excellence in teaching, research and scholarship.To support the Teaching and Learning Mission of the University: provide services, facilitate and coordinate access to information resources and deliver information literacy programs to address the teaching and learning needs of undergraduate and graduate students, in support of Westerns commitment to the best student experience.To support the Research and Scholarship Mission of the University: provide services, and facilitate and coordinate access to scholarly resources for faculty members, graduate students and others involved in advanced academic research, in support of Westerns role as a major research intensive university.To support the Administration and Operations of the University: provide a range of activities designed to facilitate the effective operation of academic units, administrative units, individual libraries and departments, and/or compliance with legislation, in support of Westerns overall mandate.ResponsibilitiesThe Library Assistant (User Services) is often the first point of contact between a library user and Western Libraries services, facilities and collections. The Library Assistant (User Services) facilitates the seamless connection of library users to these services, facilities, and collections so that users can be successful in achieving their teaching, learning and research goals. The role will also support the creation of tools and resources to support library users with accessing services and will provide general orientation and instructional support to educate both library users and staff on new and existing library services and resources. In completing assigned work, the role performs duties that require frequent independent application of library principles and procedures, and may assist in coordinating the work of others, such as Library Assistant and Casual Assistant staff.QualificationsEducation:

• 3 year university bachelor’s degree

Experience:

• More than 1 year and up to and including 2 years’ experience working in an academic library setting, demonstrating library resources and services to individuals and groups
• Experience providing reference services in an academic library setting, or similar

Knowledge, Skills & Abilities:

• Strong customer service orientation, with the ability to identify and understand customer needs, and provide appropriate solutions to meet these needs
• Excellent oral and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to interact professionally with students, staff, faculty, and other members of the University community
• Ability to organize, prioritize, and accomplish a variety of tasks in a fast-paced environment
• Intermediate computer skills using a variety of software, including Internet browsers, Microsoft Office Suite, content management software, and an integrated library services platform
• Ability to use and demonstrate a variety of library resources, including the Library catalogue and online databases
• Working knowledge of catalogue standards for bibliographic and item records for serials and monographs
• Working knowledge of collections maintenance procedures and relevant classification systems, such as Library of Congress
• Attention to detail and accuracy to ensure seamless access to Library materials
• Strong fine motor skills to handle a variety of library materials
• Library expertise including familiarity with Library of Congress classification system

Union StatementWestern welcomes applications from all qualified individuals; however, it is the universitys policy to give first consideration to all qualified UWOSA applicants.Western Values DiversityThe University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.Please Note:Effective September 7, 2021, all employees and visitors to campus are required to comply with Westerns COVID-19 Vaccination Policy.We thank all applicants for their interest; however, only those chosen for an interview will be contacted.Quick Apply

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